How to control or access a computer remotely

Over the years I have found myself having to assist many persons in fixing certain computer problems (software-related mostly) over the telephone.

The problem with using the telephone to solve a computer problem or troubleshoot is that you're still going to have to depend on the person on the other end to do what needs to be done - something that can be very frustrating at times.  This is why i'd like to introduce you to my Remote Access software of choice.  Hopefully, for those of you who find yourselves in these sort of situations, the program will help - Teamviewer.

Now, Teamviewer is not the only software of its kind out there and it may not be the very best either, but there are a few things that I love about it:

1. It is free
2. It is a relatively light program that can be run without having to install any files on your computer
3. Set up is very easy
4. The client has control and can determine when to cut you off
5. Along with no. 4, you can also set up Teamviewer so that it cannot be shut down, giving you complete access to the remote computer (a feature which is great for computer labs).
6. It is available for Android and IOS, so you can even have access on the go if you own a device running any of those operating systems.
7. You can actually use the software to show someone how to do or use a particular bit of software or how to get something done on their computer outside of fixing a problem (remote tutoring).

Sure there are a few sore points, but I do not think they're even worth mentioning when you compare them against the great things that this program has going for it.  Give it a try today...Teamviewer.